Responsible gambling at Boomerang Casino

Online gambling is entertainment. It should be enjoyable, not stressful or financially burdensome. But for some people, gambling can become a problem that impacts their life, relationships and financial situation. Boomerang Casino takes responsibility seriously and offers tools, information and support to help players maintain control.

This page explains how to gamble responsibly, what warning signs exist for problematic behavior, and where you can get help if you need it. It's not a weakness to acknowledge gambling is getting out of hand – it's a step toward recovery.

What does responsible gambling mean?

Responsible gambling means you play within your means, without negative consequences for your daily life. This includes:

You only gamble with money you can afford to lose, never with money meant for rent, groceries or bills
You set limits and stick to them, even when you're losing
You see gambling as entertainment, not as a way to make money
You take regular breaks and don't let gambling dominate your free time
You're honest with yourself and others about how much time and money you spend

If gambling is still fun and you have control over your gaming behavior, you're gambling responsibly. As soon as it becomes an obligation or you feel guilty, it's time to reflect on your behavior.

Recognize the warning signs

Problematic gambling behavior often develops gradually. People don't notice until it's already gotten out of hand. Below are signs that can indicate a gambling problem:

Financial signs

You deposit more money than you planned
You borrow money to be able to gamble
You have bills you can't pay due to gambling losses
You lie about how much you've spent
You sell possessions to get money for gambling

Behavioral signs

You constantly think about gambling, even when you're not playing
You try to win back losses by gambling more (chasing losses)
You become restless or irritated when you can't gamble
You neglect work, study or social obligations to be able to gamble
You hide your gambling behavior from friends or family

Emotional signs

You feel guilty or ashamed about your gambling
You use gambling to escape problems or negative feelings
You feel depressed or anxious due to gambling losses
You have thoughts about self-harm or suicide

If you recognize multiple of these signs, it's important to take action. The earlier you seek help, the easier it is to regain control.

Tools at Boomerang to maintain control

Boomerang offers various features that let you limit your gaming behavior. These are all accessible via your account settings under "Responsible Gaming".

Deposit Limits

You can set a maximum amount you may deposit per day, week or month. Once you reach this limit, you can't make additional deposits until the period has passed. This prevents impulsive decisions during losing sessions.

If you want to increase a limit, this only takes effect after 24-48 hours – a cooling-off period that prevents you from raising limits in an emotional state. Lowering is immediate.

Loss Limits

This lets you set how much you may maximally lose in a certain period. When you reach this limit, you can't play anymore until the period is over. This is more effective than deposit limits because it accounts for winnings you may have made.

Session Time Limits

You can set how long you may maximally play consecutively. After the time expires you're automatically logged out and must take a break. This helps prevent playing for hours without realizing it.

Reality Check

You regularly receive pop-up notifications during play that show how long you've been playing and how much you've wagered. This makes you aware of your playing time and can help you stop in time.

Cooling-off Period

You can temporarily close your account for a period of 24 hours, 48 hours, 7 days, 30 days or 6 months. During this period you can't log in and play. This gives you time to distance yourself and think about your gaming behavior without the temptation of direct access.

Self-Exclusion

This is the most drastic but also most effective tool. You permanently exclude yourself from the platform. Your account is closed and you can't create a new account. This is meant for people who recognize they have a serious gambling problem and must stop completely.

Self-exclusion is irreversible. Think carefully about this, but if you need it, don't hesitate to take this step.

Practical tips to stay in control

Besides using platform tools, there are daily habits that can help gamble responsibly:

Set a budget before you start – Decide how much you're willing to lose and stop as soon as that amount is gone. Never deposit more to make up for losses.
See winnings as bonus, not income – Never assume you're going to win. If you do win, consider withdrawing part instead of wagering everything again.
Never gamble under influence – Alcohol and drugs diminish your rational thinking and can lead to impulsive decisions.
Take regular breaks – Don't play for hours straight. Stand up, do something else, and come back later if you still want to play.
Keep a log – Write down how much you deposit and how much time you spend. This makes you aware of patterns that might otherwise go unnoticed.
Talk about it – Be open with friends or family about your gambling behavior. Transparency helps you stay accountable.

Where can you get help?

If you notice gambling is becoming a problem, it's important to seek professional help. There are various organizations that offer free and confidential support.

GamCare

GamCare provides support services for anyone affected by problem gambling. They offer online chat, phone helpline and face-to-face counseling. Available 24/7 for immediate support.

Gambling Therapy

Gambling Therapy offers free online support through live chat, email and forums. They provide support in multiple languages and connect you with trained advisors who understand gambling addiction.

BeGambleAware

BeGambleAware provides information, advice and support for anyone concerned about gambling. They offer a national helpline, online chat and resources for self-assessment.

Gamblers Anonymous

Gamblers Anonymous is a fellowship of people who share their experience and hope to solve their common problem and help others recover from gambling addiction. Meetings are free and anonymous.

Crisis help

If you're in acute crisis or have thoughts about self-harm, contact the Samaritans immediately on 116 123 (free call, 24/7) or visit samaritans.org. They provide immediate support and are available anytime.

Support for family and loved ones

Gambling addiction doesn't only impact the gambler themselves, but also partners, children and other family members. If someone in your environment struggles with a gambling problem, there are also support options for you.

GamAnon is a self-help group specifically for family and friends of problem gamblers. They offer a safe space to share your experiences and learn how to cope with the impact of someone's gambling behavior on your own life.

You can also reach out to support organizations for advice on how to best handle someone with a gambling problem. They can help with communication strategies and refer you to appropriate support.

Protection of minors

Gambling is strictly 18+. Boomerang takes age verification seriously and automatically blocks accounts where it's discovered the user is underage. During KYC verification you must upload valid ID proving your age.

As a parent or guardian you can help prevent minors from accessing online gambling by:

Keeping your payment details and passwords private
Having conversations about the risks of gambling
Using parental control software that blocks access to gambling sites
Monitoring your own gambling behavior – children learn through observation

If you suspect a minor has access to a gambling account, contact customer service of the relevant platform immediately and consider seeking professional help.

Myths and facts about gambling

There are many misconceptions about gambling that can lead to problematic behavior. Below are some common myths and the facts:

Myth: "I'm an experienced player, I have control"

Fact: Gambling addiction has nothing to do with experience or intelligence. It's a behavioral disorder that can affect anyone, regardless of how long you've been gambling.

Myth: "If I keep playing, I'll win back my losses"

Fact: This is called "chasing losses" and is one of the most dangerous patterns. Statistically you'll lose more the longer you play. The house edge is always in favor of the casino.

Myth: "I can stop whenever I want"

Fact: If you often tell yourself this but don't actually do it, that's precisely a warning sign that you're losing control. Real control means you actually stop when you want to.

Myth: "Gambling addiction is a character weakness"

Fact: It's a recognized medical condition that's treatable. It has nothing to do with willpower or moral strength, but with how your brain responds to reward stimuli.

Boomerang's commitment

Boomerang Casino commits to promoting responsible gambling by:

Offering comprehensive tools to limit gaming behavior
Training customer service staff to recognize signs of problematic behavior
Partnering with help organizations and referring players who need help
Never advertising to or targeting vulnerable groups
Respecting self-exclusion requests and actively preventing excluded players from creating new accounts

If you contact support about responsible gambling or a gambling problem, you'll be treated without judgment and get immediate access to the right tools and information.

In closing

Gambling can be entertainment, but only if it stays within responsible boundaries. If you notice it's getting out of hand, don't be ashamed to seek help. There are people and organizations who understand what you're going through and can help you regain control.

You're not alone, and recovery is possible.